Eligibility for Refunds
You are eligible for a refund if DrupalFit fails to deliver services as described in our Product Overview . The Product Overview describes DrupalFit as a SaaS platform that conducts comprehensive audits of Drupal websites to improve performance, security, and best practices.
Requesting a Refund
If you believe you are eligible for a refund, please submit a written request to [email protected].. Your request should detail the specific issue and how it deviates from the features described in the Product Overview.
Processing Refunds
Upon receiving your refund request, our team will review the matter within a reasonable timeframe. If we determine your claim is valid, the refund will be issued to your original payment method within 15 days of our decision.
Non-Refundable Services
Please note that fees for services already rendered or other non-refundable services are not refundable.
Additional Information
- This Refund Policy may be updated at any time. We will update this page with any changes.
- For more information about our policies regarding delivery, returns, and cancellations, please see the DrupalFit Fulfillment Policy on the OpenSense Labs website.
- Compliance with all applicable laws and regulations.
Contact Us
If you have questions about this Refund Policy, please contact [email protected]