Eligibility for Refunds
You are eligible for a refund if DrupalFit fails to deliver the services as described in our product overview. The product overview details DrupalFit as a SaaS platform that conducts comprehensive audits of Drupal websites to improve performance, security, and adherence to good practices.
Requesting a Refund
If you believe you qualify for a refund, please submit a written request to [email protected] . Your request should detail the specific issue you are encountering and how it deviates from the functionalities outlined in the product overview.
Processing Refunds
Upon receiving your refund request, our team will investigate the claim within a reasonable timeframe. If we determine your claim is valid, a refund will be issued to your original payment method within 15 days of our decision.
Non-refundable Services
Please note that fees associated with services already rendered or other non-refundable services are not eligible for a refund.
Additional Information
- This refund policy is subject to change at any time. We will update this page with any revisions.
- For further information regarding our policies on delivery, returns, and cancellations, please refer to the DrupalFit Fulfillment Policy located on the OpenSense Labs website.
- Complying with all applicable laws and regulations.
Contact Us
If you have any questions about this refund policy, please don't hesitate to contact us at [email protected]